How do I track my order?
You can track your order in your account, in the contact form page or in your email inbox:. Through Your Account:. Contact Form Page:. Email Notifications:
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Order Issues
How do I cancel my order?
To cancel your order, please follow these steps:. Important: Once shipping has been processed, your order can no longer be canceled. In that case, you can apply for a return within 14 days of receiving your order.
How do I return my order?
Our products come with a 14-day return guarantee from the date of delivery. To initiate a return, please follow these steps:. Alternatively, you can use the Chat feature located at the bottom right of our website and follow the prompts, or email us a
What if I purchased from Amazon?
If you purchased from Amazon, please initiate your return or any other request directly through Amazon. For further assistance, please use Chat feature located at the bottom right of our website and follow the instructions.
What if the product I bought has quality issues?
If you experience any quality issues with your product, please contact us within 30 days after the date of delivery. To initiate a warranty request, you can use the Chat feature located at the bottom right of our website and follow the prompts. Alter
What if I purchased from a third-party seller?
If you have purchased our products through a third-party seller, we cannot be responsible for the quality of these items due to uncontrollable factors such as logistics and handling. For any issues related to these products, please contact the origin
What is your warranty policy?
At Overture, we are committed to delivering high-quality products and ensuring customer satisfaction. Our warranty policy is designed to provide you with peace of mind regarding your purchase. 30-Day Warranty Coverage. We offer a 30-day warranty serv
What is your Return & Exchange Policy?
At Overture, we are committed to delivering high-quality products and ensuring customer satisfaction. Our Return & Exchange Policy is designed to provide you with peace of mind regarding your purchase. Return/Exchange Without Reason within 14 days. Y