How do I return my order?Updated 7 months ago

Our products come with a 14-day return guarantee from the date of delivery. To initiate a return, please follow these steps:

1. Visit our contact form.
2. Click on "Return Order."
3. Log in with your registered email.
4. Locate the order you wish to return and click "Return." You may need to expand or collapse sections to find the specific order.
5. Select the item(s) and quantity you want to return.

Alternatively, you can use the Chat feature located at the bottom right of our website and follow the prompts, or email us at [email protected]. Please be sure to include your order number and the items you wish to return.

Important

• Our products come with a 14-day return guarantee from the date of delivery. Return requests must be made within this period.
• We do not accept returns for items that have been used or removed from their sealed bags, except for quality-related issues.
• For quality-related concerns, we provide a 30-day warranty. Please see [linkl]