What is your Return & Exchange Policy?Updated 7 months ago

At Overture, we are committed to delivering high-quality products and ensuring customer satisfaction. Our Return & Exchange Policy is designed to provide you with peace of mind regarding your purchase. 

Return/Exchange Without Reason within 14 days

You have fourteen (14) days from the delivery date to initiate a return or exchange. To be eligible, the item must be sealed and unused; we cannot accept returns for items that have been used or are not in their original packaging. Please note that you will be responsible for all return shipping charges.

How to Initiate a Return

To initiate a return, you can use the Chat feature located at the bottom right of our website and follow the prompts. Alternatively, you can reach out via our contact form or email us at [email protected]. Please be sure to include your order number and the items you wish to return.

Defective or Damaged Items

If you receive a defective or damaged item, please refer to our warranty policy for guidance on how to proceed.

We appreciate your understanding and patience as we work towards providing better service for our customers.