OVERTURE-US

If your package is lost or arrives damaged, we’re here to help you resolve the issue. Please report the case through our contact form or email us at service@overture3d.com as soon as possible with the following information so that we could process a

What Should I Do If My Package Is Lost or Damaged?

Shipping And Delivery

Filament Tangle on Spool

Stringing / Hairy Prints

Hard to remove print from the build surface

Nozzle Clogging

Not extruding

Not Sticking to the Bed / Bed Adhesion Issue

Grinding Filament

Ringing / Ghosting / Rippling

Over Extrusion

Under Extrusion

Warping

Poor Bridging

Filament Drying Guide

Do I need to dry PETG before printing? Drying setting recommended?

What should I do if PETG is warping or not adhering well to the bed?

How does the cooling fan impact PETG print quality and layer adhesion?

How can I adjust settings to change the glossiness of Overture Silk PLA?

Does Overture glow in the dark PLA need special settings？

What speeds should I print Turbo PLA at?

What temperatures should I use when printing Turbo PLA?

How to get a proper bed adhesion with Turbo PLA?

Could Turbo PLA bonding with other PLA?

Does ABS / ASA need to be dried before print?

Do I need to dry Easy Nylon before printing?

Is annealing recommended for Easy Nylon?

Does Overture PC Professional require an enclosed 3D printer?

Do I Need to Dry PC Professional Before Printing?

Does Overture Easy Nylon absorb moisture? How do I dry/store Overture Easy Nylon?

Is annealing recommended for Overture PC Professional?

Do I Need to Dry TPU / HIGH SPEED TPU Before Printing?

Blobs & Zits

Filament Stick to Nozzle

The Impact of Temperature and Speed on Gloss Finish

Printing Overture Filament with AMS

How to Improve Overhang Quality

Layer Splitting

How to Achieve Smoother Horizontal Surfaces

How to Solve Seam Issues

Printing Tips

Download TDS (Technical Data Sheet)

Download SDS (Safety Data Sheet)

Printing Profiles for Overture Filaments

RoHS Compliance Statement

Will Rock filament be damaged the nozzles?

Why does Rock Filament have the rock texture and feeling?

Why does Overture Shimmer PLA have the glitter feature?

Is Overture Shimmer PLA an abrasive filament?

Does Overture Shimmer PLA need a hardened steel nozzle?

What is Turbo PLA made of?

How does Turbo PLA work and why should I use it?

What is the color change cycle for Rock PLA Rainbow filament?

What is the color change cycle for Rock PLA Glacier Blue filament?

What's the difference between Overture Easy PLA and Overture PLA?

For outdoor prints, which one would be best to print, ABS/ASA/PETG?

How does Overture Filaments perform in terms of heat resistance?

Does ABS have an odor when printed?

What's the difference between Overture ASA and ABS?

Does the Overture ASA smell when you print it? Is it toxic and harmful?

Is Easy Nylon abrasive? What nozzle is recommended?

Why choosing Overture PETG instead of PLA?

Can AMS be used with TPU / HIGH SPEED TPU?

Can a Bowden extruder be used with HS TPU?

What does 95A mean?

What is Overture AIR PLA?

How does Overture AIR PLA differ from Overture regular PLA?

What are the benefits of using AIR PLA for printing?

Can AIR PLA be used for RC models?

How does Cream PLA compare to Matte PLA?

Does a humid or underwater environment affect the performance and durability of Super PLA+ / PLA PROFESSIONAL?

How does Super PLA+ compare to PLA Professional?

Does a high-temperature environment affect the strength of Super PLA+ / PLA PROFESSIONAL?

What is the Color Change Cycle for PLA PROFESSIONAL Sunset Rainbow?

Is Overture PLA Compostable?

Why is it easier to remove support of Matte PLA?

What is the color change cycle for Matte PLA Rainbow?

What is the color change cycle for Matte PLA Candy Rainbow?

Does the color Matte Wood contain wood fibers?

What effect does dual-color filament create?

Is Overture PLA-CF suitable for engineering?

Why choosing Overture PLA instead of PETG?

Is Overture PLA Food-safe?

What is the color change cycle for PLA Rainbow filament?

What is PLA + / PLA Plus?

Product Related

How do I track my order?

Where can I buy Overture products?

Does Supply Chain Length and Storage Duration Affect Filament Quality?

How do I Update / Change My Shipping Address?

How Long Does Shipping Take?

What if I Received the Wrong Package?

How do I cancel my order?

How do I return my order?

What if I purchased from Amazon?

What if the product I bought has quality issues?

What if I purchased from a third-party seller?

What is your warranty policy?

What is your Return & Exchange Policy?

Order Issues

Bulk Discount / Whole Sale

Pricing & Discount

Media and Partnerships

Website and Payment

What Should I Do If My Package Is Lost or Damaged?Updated 7 months ago